PARTGIN / Support & Help Centre

Support, when you need it.

Find guidance on product enquiries, quotations, deliveries and after-sales concerns—or speak directly with the Partgin team.

01

Finding the right product

Unsure which item your vehicle needs? Share your vehicle details, part reference or photographs. Where relevant, we may request your VIN or chassis number to help check the requirement.

02

Quotations and orders

Ask about the quoted brand, part number, quantity, price, delivery charges or applicable warranty terms. For an existing order, include your order or invoice reference.

03

Delivery assistance

Contact us if you need dispatch information, shipment details or help with a delivery concern. Keep your order reference and delivery PIN code ready.

04

Returns and product concerns

If an item arrives damaged, appears incorrect or develops a suspected fault, contact us with supporting photographs. Avoid installing an item that appears incorrect or damaged.

Find the right guidance

Need to raise a concern?

Email help@partgin.com with the following details. Keeping them in one email conversation helps us follow your case.

  • Your name and contact number
  • Order or invoice reference
  • A description of the issue
  • Relevant photographs or documents
  • The assistance you are requesting
LET’S TALK

Speak to our team.

Phone and WhatsApp: 9560957483 · Email: help@partgin.com

Speak to Partgin